Frequently Asked Questions

Find quick answers to common questions about your digital downloads, printing, and using our templates.

We've compiled answers to the most common inquiries to help you get the most out of your Susie Velvet Studio products.

Your files are delivered immediately to your email after purchase. Check your spam folder if you don't see them right away.

Our templates are designed for standard US letter size (8.5×11 inches). Print at home or your local print shop for best results.

Fillable PDFs work seamlessly with popular annotation apps like GoodNotes, Notability, and Adobe Acrobat Reader on your tablet.

While most products are instant downloads, some offer personalization. Check product descriptions for details on custom requests.

Our support team is here to help you with any further inquiries.