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Last updated: September 12, 2026
Susie Velvet Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or purchasing from velvetdownloads.com.
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices you may have regarding your personal information.
Information We Collect
When you visit our website, place an order, contact us, create an account, subscribe to communications, or otherwise interact with our website, we may collect information such as your name, email address, billing information, order information, account information, IP address, browser type, device information, website activity, and communications you send to us.
We may also collect information automatically through cookies and similar technologies when you use our website.
Payment Information
Payments may be processed by third-party payment providers such as Stripe or other payment services made available through our website.
We generally do not directly store complete credit card numbers or full payment card details. Payment information is processed by the applicable payment provider according to its own privacy and security practices.
How We Use Your Information
We may use personal information to process and fulfill orders, provide digital downloads, communicate regarding purchases, provide customer support, maintain customer accounts, prevent fraud, troubleshoot technical problems, improve our website and products, comply with legal obligations, maintain business records, and send marketing communications where permitted.
We may also use aggregated or anonymized information for analytics, website improvement, product development, and business planning.
Digital Downloads
When you purchase a digital product, certain transaction and download-related information may be recorded so that we can fulfill the order, provide access to purchased files, prevent abuse, and assist with technical problems.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, maintain shopping cart functionality, support checkout, understand website usage, improve performance, and provide analytics.
Some cookies may be necessary for the website to function properly.
Depending on the services installed on our website, third-party providers may also place cookies or use similar technologies.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Analytics
We may use website analytics services to understand how visitors interact with our website.
Analytics information may include pages viewed, approximate location, device type, browser information, referring websites, and general website activity.
Where required by applicable law, consent may be requested before non-essential analytics or advertising cookies are used.
Email Communications
If you subscribe to our mailing list or consent to receive promotional communications, we may send you information about products, promotions, updates, or special offers.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.
Transactional messages related to orders, payments, downloads, security, or customer service may still be sent when necessary.
How We Share Information
We do not sell personal information in the ordinary meaning of selling customer data for money.
We may share information with service providers that help us operate our business, including website hosting providers, payment processors, ecommerce platforms, email providers, analytics providers, security providers, cloud services, and other vendors necessary to operate our website and fulfill customer orders.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our legal rights, investigate fraud, enforce our agreements, or protect customers and the public.
Third-Party Services
Our website may use third-party services, plugins, payment providers, embedded content, or external links.
Those third parties may collect or process information under their own privacy policies.
Susie Velvet Studio is not responsible for the privacy practices of third-party websites or services that we do not control.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, provide customer support, enforce agreements, prevent fraud, and comply with tax, accounting, legal, and regulatory obligations.
Different categories of information may be retained for different periods.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to request access to personal information, request correction of inaccurate information, request deletion in certain circumstances, object to or restrict certain processing, withdraw consent where processing is based on consent, or request information about how your personal information is used.
Certain rights may be limited by legal, tax, accounting, fraud-prevention, contractual, or other legitimate business requirements.
To submit a privacy request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
California and Other U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where those laws apply to Susie Velvet Studio, we will honor applicable rights as required by law.
Nothing in this Privacy Policy is intended to limit rights that cannot legally be waived.
International Visitors
Our website may be accessible from countries outside the United States.
If you access or purchase from our website from another country, your information may be processed or stored in the United States or other locations where our service providers operate.
Where required by law, appropriate safeguards may apply to international transfers of personal information.
Children’s Privacy
Our website and products are intended for adults purchasing digital products.
We do not knowingly collect personal information directly from children under 13.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
Intellectual Property and Customer Files
If a customer contacts us and provides screenshots, files, documents, or other information for customer support purposes, we may use that material only as reasonably necessary to respond to the request, investigate the issue, or provide support.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last updated” date.
Continued use of the website after an updated policy becomes effective constitutes acknowledgement of the revised policy to the extent permitted by law.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
Susie Velvet Studio
Website: velvetdownloads.com
Email: velvetpdf@gmail.com
© 2026 Susie Velvet Studio. All Rights Reserved.